Pals Health LLC Terms and Conditions of Use and Sale

Last Updated: March 20, 2025

Welcome to Pals Health LLC ("PALS," "we," "us," or "our"), a New Jersey-based company. These Terms and Conditions of Use and Sale ("Terms") constitute a legally binding agreement between you ("you," "your," or "Customer") and Pals Health LLC, governing your access to and use of our website at palshealth.com (the "Website"), as well as any purchase, use, or attempted use of our products and services (collectively, the "Services"). By accessing our Website or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.

1. General Provisions

1.1 Eligibility: You represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement under the laws of your jurisdiction. Our products and Services are not intended for individuals under 18 or for pregnant or nursing women unless explicitly stated otherwise.

1.2 Modification of Terms: PALS reserves the right to update or modify these Terms at any time without prior notice. The most current version will be posted on our Website, and your continued use of the Website or Services constitutes acceptance of the updated Terms.

1.3 Contact: For legal inquiries or concerns, contact us at legals@palshealth.com.

2. Products and Services

2.1 Product Description: PALS offers dietary supplements and related health products designed to support general wellness. All product descriptions, specifications, and prices are subject to change without notice. We strive for accuracy but do not warrant that product information is error-free.

2.2 Availability: Products are subject to availability. PALS reserves the right to limit quantities, refuse orders, or discontinue products at our sole discretion.

2.3 Health Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Statements about our products have not been evaluated by the U.S. Food and Drug Administration (FDA). Always consult a physician or qualified healthcare provider before using our products, especially if you are pregnant, nursing, taking medication, anticipating surgery, or have a medical condition.

3. Orders and Payment

3.1 Order Acceptance: All orders are subject to acceptance by PALS. We may refuse or cancel any order for any reason, including product unavailability, pricing errors, or suspected fraud, without liability.

3.2 Payment: We accept payment methods listed at checkout. Full payment is required at the time of purchase. Prices are in USD and exclude taxes, shipping, and handling fees, which will be calculated at checkout.

3.3 Shipping: Shipping times and costs vary by location and method. PALS is not responsible for delays due to carriers, customs, or events beyond our control. Customers are responsible for all customs duties, taxes, or fees for international orders.

3.4 Returns: Returns are accepted for unopened, unused products within 30 days of delivery, subject to our return policy. Contact legals@palshealth.com to initiate a return. Refunds exclude shipping costs and will be issued to the original payment method. Opened or used products are non-returnable due to health and hygiene concerns.

4. Intellectual Property

4.1 Ownership: All content on our Website, including text, graphics, logos, images, and trademarks, is the property of Pals Health LLC or our licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

4.2 Limited License: You are granted a non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or use our content without prior written consent from PALS.

4.3 Restrictions: You may not use PALS trademarks, logos, or product names in any manner that suggests endorsement or affiliation without our express permission. Any unauthorized use may result in termination of your access and legal action.

5. User Conduct

5.1 Prohibited Actions: You agree not to:

  • Use the Website or Services for any unlawful purpose;
  • Post or transmit false, defamatory, or infringing content;
  • Attempt to gain unauthorized access to our systems;
  • Use automated tools (e.g., bots, scrapers) to access or extract data.

5.2 Monitoring: PALS reserves the right, but not the obligation, to monitor and remove any content or terminate access for violations of these Terms.

6. Disclaimers and Limitation of Liability

6.1 As-Is Basis: THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. PALS DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR EFFECTIVENESS OF OUR PRODUCTS OR CONTENT.

6.2 No Medical Advice: Information on our Website or provided by PALS is for general informational purposes only and is not a substitute for professional medical advice. You assume full responsibility for your use of our products.

6.3 Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY LAW, PALS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE WEBSITE, PRODUCTS, OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT IN QUESTION.

6.4 Force Majeure: PALS is not liable for delays or failures due to events beyond our control, including natural disasters, pandemics, or technical disruptions.

7. Indemnification

You agree to indemnify, defend, and hold harmless Pals Health LLC, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Website or Services, violation of these Terms, or infringement of any third-party rights.

8. Governing Law and Dispute Resolution

8.1 Governing Law: These Terms are governed by the laws of the State of New Jersey and applicable U.S. federal law, without regard to conflict of law principles.

8.2 Jurisdiction: Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in New Jersey. You consent to the personal jurisdiction of such courts.

8.3 Dispute Resolution: Before initiating legal action, you agree to attempt to resolve disputes informally by contacting legal@palshealth.com. If unresolved within 30 days, either party may pursue legal remedies.

9. Third-Party Links

Our Website may contain links to third-party sites. PALS is not responsible for the content, accuracy, or practices of these sites and provides links solely for convenience. Your use of third-party sites is at your own risk.

10. Termination

PALS may terminate or suspend your access to the Website or Services at our sole discretion, with or without cause or notice, including for violations of these Terms. Sections 4, 6, 7, 8, and 10 shall survive termination.

11. Privacy

Your use of our Website and Services is also governed by our Privacy Policy, available at palshealth.com/privacy, which details how we collect, use, and protect your personal information.

12. Entire Agreement

These Terms, together with our Privacy Policy, our Return Policy, our Reseller Policy, and our MAP Policy, constitute the entire agreement between you and PALS regarding the Website and Services, superseding any prior agreements or communications.